Contact Us

Sites like MyStake is a review desk, not a casino or sportsbook. We don't take deposits, settle bets or handle withdrawals, so this page exists for something narrower and more useful: getting a question or concern about our coverage to the right place.

What we can help with

If you've read our comparison of offshore sites like MyStake — Raging Bull, Ignition, Slots of Vegas, Ducky Luck and the rest — and something needs clarifying, we want to hear it. Common reasons readers get in touch:

• Bonus terms look outdated. Match percentages, wagering requirements and max-cashout caps change without much notice offshore. If a figure we've published doesn't match what a site currently advertises, tell us the date and where you saw the discrepancy so we can re-verify it.
• A state restriction has shifted. The list of states an offshore operator won't accept moves as cease-and-desist activity changes. If you were blocked somewhere our review didn't flag, or accepted somewhere we listed as restricted, that's worth reporting.
• Payment or payout questions. We describe typical processing windows and methods — crypto, cards, bank transfer, vouchers — based on what operators publish. We don't process transactions ourselves and can't intervene in an individual withdrawal dispute, but we can look into whether our published information is still accurate.
• Corrections to licensing or track-record details. Curaçao, Anjouan and Panama licensing status, or anything else we've stated about an operator's standing, should be accurate at the time we publish. Flag anything that looks wrong.
• General editorial or accessibility feedback. Typos, broken comparisons, or difficulty reading the site on mobile.

What this page isn't for

Because we're independent of every operator we cover, there are some things we genuinely cannot do:

• We can't access, close or recover funds from an account at Raging Bull, Ignition, Slots of Vegas, Ducky Luck, Slots and Casino, Card Crush, Zumba Cards, Casino Extreme or Dream Royale. Disputes over a specific deposit, bonus credit or withdrawal have to go through that operator's own support channel.
• We can't verify your identity, process KYC documents, or advise on getting around a state block or verification check — that's between you and the operator, and getting around geo-restrictions isn't something we recommend.
• We're not a regulator. If you believe an offshore operator has treated you unfairly and you want a formal complaint route, remember these sites are not licensed or overseen by any US state or federal gambling authority, so there's no US regulatory body to escalate to in the way there would be with a licensed local operator.

Before you reach out about a specific site

A few checks usually save time:

1. Read the operator's own terms page for the bonus or promotion in question — match percentage, minimum deposit, wagering multiplier and eligible games are usually spelled out there in full.
2. Confirm which state you're playing from and check that state's current status with the operator directly, since restricted-state lists change and we always recommend verifying at the source before you deposit.
3. If you're in a state with regulated online gambling, check whether a licensed local operator covers what you need before considering an offshore option — it's the route with actual US consumer protection behind it.
4. For anything sweepstakes-model rather than real-money — coins versus cash redemption differs by operator — check which model applies before assuming your balance is withdrawable as cash.

How we handle affiliate relationships

Sites like MyStake earns commission when readers click through to some of the sites we cover and sign up. That relationship never decides ranking order or editorial rating — a site's position in our table reflects state acceptance, bonus terms, payout speed and licensing history, not what it pays us. If you're contacting us to ask how a particular listing was scored, we're glad to explain the reasoning; we just won't adjust a rating because an operator or a reader disagrees with it.

Responsible gambling and age requirements

Every operator listed on this site is intended for adults of legal gambling age only — 21 and older in most US states, and never below 18 where an offshore operator sets a lower minimum. If gambling has stopped being enjoyable or is causing harm, the Responsible Gambling page has tools and resources, and the National Problem Gambling Helpline — 1-800-GAMBLER — is available for confidential support at any time. This contact form isn't a substitute for that help; please use the helpline directly if you need it now.

Other places to look first

Depending on what you're after, one of our other pages may answer the question faster than a message will:

• For how we operate and what shapes our editorial approach, see About Us.
• For the full terms governing use of this site, see Terms and Conditions.
• If you're outside the US and searching for non-Gamstop options, our Non Gamstop Casinos UK 2026 guide covers that market separately — it isn't relevant to US state restrictions.

Getting a reply

We review incoming messages in the order they arrive and prioritize factual corrections — bonus terms, state restrictions, licensing details — since those affect what other readers rely on. General feedback and editorial questions take a little longer. We can't promise a same-day turnaround, and we won't ask for account passwords, deposit receipts or identity documents through this channel; if a message requests that, it isn't from us.